🔍 FAQs

Explore answers to common questions about our STEM kits, orders, shipping, and support.

🧠 About OUTLii

Why choose OUTLii?

What is a STEM Electronic Kit?

What ages are OUTLii kits designed for?

How long does it take to complete a kit?

Can I visit your company/factory?

🛒 Orders & Delivery

When will I receive my order?

My order isn’t complete—what should I do?

Can I cancel or change my order?

📦 Shipping & Returns

What are your delivery times?

What is your return/refund policy?

🛠️ Product Support

Is curriculum included?

What platforms do your kits support?

What if I get stuck during a lesson?

🏢 Wholesale & Business

Do you offer wholesale or custom kits?

💳 Payments & Security

What payment methods do you accept?

Is my information secure?

❓ Still Need Help?

Still have questions?

At OUTLii, we believe STEM education should be accessible, hands-on, and inspiring for all ages. With over 11 years of manufacturing experience and a strong commitment to quality, we offer beginner-friendly electronic kits that empower students, educators, and hobbyists to explore the world of coding, robotics, and digital technologies.

Whether you're a curious learner, a school looking for classroom solutions, or a business seeking wholesale opportunities—OUTLii is here to support your journey with trusted products, responsive support, and a global learning community.

Still have questions? We're just an email away at support@outlii.shop.
Let’s build the future—one project at a time. 🚀